Shipping
Information
All sales are considered F.O.B. origin (Taiwan) unless otherwise
specified. Any damage incurred during shipment should be settled between
the customer and the carrier. Shipments from the point of origin will
normally be made via Federal Express. Woken Technology will choose the
most appropriate means of transportation unless otherwise specified by
the customer.
Change Orders and Cancellations
Change orders regarding price, delivery or any conditions not specified
on the original order will be considered in effect after mutual
agreement has been affirmed in writing or telegraphically between the
customer and Woken Technology. Orders can not be canceled, pushed out,
or pulled within 60 days of scheduled ship date. Cancellation after
project is started will result in a cancellation fee of 25% of the
balance of the order. If delivery is desired sooner than schedule, Woken
Technology will do it's best to accommodate the needs of the customer.
Change in delivery schedule can revert price to higher level. Cancellation of any accepted order can be
made only after written consent of Woken Technology. All cancellations
will be contingent upon customer¡¦s agreement to satisfy all costs
incurred by Woken Technology and its proportionate profit on all work
completed.
Price Changes
All prices are
subject to change without notice. Formal price quotations are valid for
30 days. Prices do not include freight, federal, state, or excise taxes.
Which, when applicable, will be added to the amounts billed. For
exports, prices do not include freight or value added taxes.
Product Changes
Woken Technology Inc. reserves the right to make, without notice,
modifications of the products described in this catalog without
affecting the right to sell such products under orders based on the
catalog description, provided, however, that the modification shall not
materially affect performance. We also reserve the right to withdraw for
sale, without notice, any products described in our catalog.
Export Terms
Full payment in advance of shipment or against an irrevocable letter of
credit confirmed by Bank.
Domestic Terms
Net 30 days F.O.B factory, Taiwan. Shipments are made to un-rated firms
C.O.D. unless credit has been established, or on receipt of advance
payment.
Woken Service
In order to add the best value to our products, WOKEN always put efforts
on customer's service. In a word, WOKEN dedicated itself to customers
satisfactions in every aspect.
Warranty
We warrant merchandise purchased to be free from defects in workmanship
and material under normal use for a period of one year from the date of
shipment. Our responsibility under this warranty is limited to the
repair or replacement of defective parts, returned to us prepaid and we
reserve the right to replace with merchandise of equal performance
although not identical in every way to the original sold.
Repair
Before returning items for repair, or evaluation, please contact Woken
Technology Inc for a return authorization number. Repairs are made
by Woken Technology Inc. at no cost of labor and materials plus a small
service charge . There will be an evaluation charge for returned parts
that do not require repair.
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